About Us - Pacific Office Solutions

Established in 2001, Pacific Office Solutions eliminates the fear of uncertainty to give businesses greater control over their financial systems through reliable and timely financial information. Our mission is to educate and teach our clients to understand the meaning and significance of their financials and to empower them to take charge of their finances to increase their cash flow and profits.

We bring CALMNESS to businesses that are stressed and overwhelmed in trying to keep up with their accounting demands or have fallen behind in their government filings. We find solutions to those problems that keep owners working late at night and offer a full range of services to put businesses back in control of their finances so they can move forward with confidence and peace of mind.

With peace of mind and confidence in their financial systems, business owners can think clearer, sleep sounder, and gain the time and freedom to focus on growth and personal pursuits. Sales increase, customer relationships strengthen, productivity improves, costs decrease, and business grows.

Meet Our CEO

Diane’s passion is to help businesses gain greater control over their financials and have the peace of mind to focus on the important aspects of running their business. Diane is highly committed to service excellence. Her vision is to make a difference in their lives as they learn and grow their business.

As the CEO of Pacific Office Solutions, Diane oversees her team of professional bookkeepers to ensure their compliance with the highest standards of bookkeeping services to their clients. This includes confidentiality, reliability, efficiency and timeliness. Diane is also recognized as a bookkeeping consultant and a certified trainer on reputable accounting software. She firmly believes that improved office systems enable businesses to make better management decisions and optimize savings as well as increase bottom line results. Diane’s energy, enthusiasm and inclusive partnership-style approach draws clients and employees to work and stay with her.

Diane also aspires to train a new generation of bookkeepers in the solid craft of bookkeeping and help pave the way for them to continue helping business clients into the future.

Diane believes in giving back to the community. She has served as a treasurer on the Board of Guildford Community Partners Society for over a decade, ensuring full compliance with the charitable organization regulations and budget allocations. Diane also contributed her services to the Surrey Crime Prevention Society as a treasurer and director.

Diane is committed to reducing her carbon footprint in the environment, both personally and in business. She had implemented strategies to significantly reduce the paper waste/printing and increase recycling.

Meet Our Team

Our dynamic team of customer-oriented professional bookkeepers have strong accounting backgrounds and formal accreditations in computerized accounting software programs and Payroll Compliance. Together we contribute more than 100 years of skills, training, and bookkeeping experience.

For 25 years we have provided customized, flexible accounting solutions to business clients of all size and industry. Our professional team is highly qualified to oversee your payables, accounts receivable, cash flow, profits, taxes, government returns, payroll, and financial record-keeping whether on-site, offsite from our office, or by remote access. We are dedicated to achieving performance excellence; we utilize full knowledge, skills, and expertise to maximize our clients’ productivity and profitability.

We listen, understand and ensure that our clients’ needs are met and expectations are exceeded. We take pride in building long-term, trusting relationships with our clients. Our clients value our contributions and embrace us as trusted partners in their success.

Pacific Office Solutions fosters diversity and multiculturalism and within our team, many languages are spoken including English, Mandarin, Cantonese, Hindi, Punjabi, and Filipino.

OUR GUARANTEE

If all bookkeeping information has been provided in a timely manner by the client, and Pacific Office Solutions fails to complete a government report on time, Pacific Office Solutions will pay the late payment penalty and interest.

CONFIDENTIALITY AGREEMENT

Accordingly, Pacific Office Solutions will hold all client information in strictest confidence, and not disclose client information to any person, firm, or corporation except as necessary to carry out its assigned responsibilities. Pacific Office Solutions will not use any client information for the benefit of itself or any third party or for any other purpose. Pacific Office Solutions will take the same degree of care that it uses to protect its own confidential information.